Impactful marketing strategy and support for growing businesses

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 Effective Date: 9th January 2024

At Wing Woman Plus, we are committed to safeguarding the privacy of our website visitors and service users. This policy outlines how we will handle your personal information.
1. Information Collection

We may collect, store, and use the following kinds of personal information:

• Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, and number of page views).
• Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make.
• Information that you provide to us for the purpose of subscribing to our website services, email notifications, and/or newsletters.
• Any other information that you choose to send to us.

2. Cookies

We may use both "session" cookies and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

3. Using Personal Information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or on the relevant pages of the website. We may use your personal information to:

• Administer the website.
• Improve your browsing experience by personalizing the website.
• Enable your use of the services available on the website.
• Send you general (non-marketing) commercial communications.
• Send you email notifications that you have specifically requested.
• Send you our newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter).
• Deal with inquiries and complaints made by or about you relating to the website.

4. Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

• To the extent that we are required to do so by law.
• In connection with any legal proceedings or prospective legal proceedings.
• In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
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5. Security of Your Personal Information

We will take reasonable precautions to prevent the loss, misuse, or alteration of your personal information. Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6. Your Rights

You may instruct us to provide you with any personal information we hold about you.
7. Third-Party Websites

This website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

8. Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

9. Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact us at: hello@wingwomanplus.co.uk

10. Policy Amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are familiar with any changes. 

Introduction

Wing Woman Plus is committed to promoting equality, diversity, and inclusion in the workplace and in all our external interactions. We believe that every individual should be treated fairly and with respect, and we strive to create an environment where everyone feels valued.

Principles

• Equal Opportunities: We ensure that all employees, job applicants, and external partners have equal access to opportunities, regardless of their background, identity, or circumstances.
• Diversity: We celebrate the diverse backgrounds of our team and clients, understanding that a variety of perspectives enriches our work and enhances creativity.
• Anti-Discrimination: We are committed to creating a workplace free from discrimination, harassment, and victimisation. Any form of bullying or unfair treatment will not be tolerated.

Implementation

• Recruitment and selection processes are conducted fairly and without bias, ensuring a diverse pool of candidates.
  
• We provide ongoing training and resources on equality, diversity, and inclusion for all employees and partners to promote understanding and awareness.
  
• Procedures are in place for reporting and addressing incidents of discrimination or harassment, ensuring prompt action is taken.

Review

This policy will be reviewed annually to ensure compliance with current legislation, best practices, and alignment with Wing Woman Plus values and mission. 

 At Wing Woman Plus, we are committed to promoting sustainability and minimising our environmental impact. We recognise our responsibility to the environment and strive to integrate sustainable practices into our daily operations.

Principles

1. Resource Efficiency: We aim to use resources more efficiently by reducing waste, recycling materials, and conserving energy and water.
2. Sustainable Sourcing: We prioritise sourcing products and services from suppliers who share our commitment to sustainability.
3. Carbon Footprint Reduction: We are committed to reducing our carbon footprint through various initiatives such as remote working and energy-efficient practices.
4. Awareness and Education: We encourage our employees, clients, and partners to adopt sustainable practices and raise awareness about environmental issues.

Implementation

• Monitor and measure our environmental impact regularly.
• Set achievable sustainability goals and review them annually.
• Encourage and support employees in adopting sustainable practices.

Review

This policy will be reviewed annually to ensure it remains relevant and effective.

Wing Woman Plus is committed to ensuring the health, safety, and welfare of all employees, visitors, and contractors. We adhere to all relevant health and safety legislation and strive to create a safe working environment.

Health & Safety Policy

1. Responsibilities: All employees have a responsibility to follow safety procedures and report hazards.
2. Training: We provide health and safety training to all employees.
3. Emergency Procedures: We maintain clear emergency procedures and conduct regular drills.

Risk Assessment of Premises

1. Hazard Identification: Regular inspections to identify potential hazards.
2. Risk Evaluation: Assess the severity and likelihood of risks.
3. Control Measures: Implement measures to mitigate identified risks.
4. Monitoring: Continuously monitor the effectiveness of control measures and update the risk assessment as necessary.

Review

This policy and risk assessment will be reviewed annually or when significant changes occur.

Wing Woman Plus expects all employees to conduct themselves in a professional and ethical manner. This Code of Conduct outlines the standards of behaviour we expect from our employees.

Principles

1. Professionalism: Maintain a high standard of professionalism in all interactions.
2. Respect: Treat colleagues, clients, and partners with respect and courtesy.
3. Integrity: Act with honesty and integrity at all times.

Implementation

• Clear communication of behavioural expectations.
• Procedures for addressing breaches of the Code of Conduct.

Review

This policy will be reviewed annually to ensure it remains relevant and effective.

Wing Woman Plus is committed to providing a work environment free from bullying and harassment. We take all complaints seriously and will act promptly to address any issues.

Principles

1. Zero Tolerance: We have a zero-tolerance approach to bullying and harassment.
2. Support: Provide support to those who experience bullying or harassment.
3. Confidentiality: Handle all complaints with confidentiality and sensitivity.

Implementation

• Procedures for reporting bullying and harassment.
• Investigate complaints promptly and take appropriate action.
• Provide training on recognising and preventing bullying and harassment.

Review

This policy will be reviewed annually to ensure it remains effective.

Wing Woman Plus encourages employees to report any wrongdoing or concerns about malpractice. This Whistleblowing Policy provides a clear process for raising and handling such concerns.

Principles

1. Protection: Protect whistleblowers from retaliation or victimisation.
2. Confidentiality: Ensure confidentiality throughout the process.
3. Investigation: Investigate all concerns thoroughly and impartially.

Implementation

• Clear procedures for reporting concerns.
• Provide support to whistleblowers.
• Take appropriate action based on investigation findings.

Review

This policy will be reviewed annually to ensure it remains effective.

Wing Woman Plus is committed to protecting personal information and ensuring data security. This policy outlines how we safeguard, store, and process personal data.

Principles

1. Confidentiality: Ensure that personal information is kept confidential.
2. Integrity: Maintain the accuracy and integrity of personal data.
3. Access: Restrict access to personal information to authorised personnel only.

Implementation

• Use secure systems for storing and processing data.
• Regularly review and update security measures.
• Provide training on data protection and security.

Review

This policy will be reviewed annually to ensure compliance with data protection laws and best practices.

Wing Woman Plus is committed to creating a workplace that is free from sexual harassment, where all employees are treated with dignity, respect, and fairness. We take all allegations of sexual harassment seriously and will act promptly to address any concerns.

This policy is aligned with the latest legislation changes in the UK, including the introduction of the Worker Protection (Amendment of Equality Act 2010) Bill, which enhances protection for employees from sexual harassment in the workplace.

Sexual harassment is any unwanted behaviour of a sexual nature that violates a person’s dignity, creates an intimidating, hostile, degrading, humiliating, or offensive environment for them. This includes but is not limited to:

• Unwanted physical contact or advances.
• Inappropriate comments, jokes, or sexual innuendos.
• Displaying or sharing sexually explicit material.
• Pressuring someone for sexual favours.
• Any form of sexual conduct that impacts the work environment negatively.

Under this policy and UK law, all employees have the right to:

• Work in a safe and respectful environment.
• Be free from sexual harassment in the workplace.
• Report incidents of sexual harassment without fear of retaliation.
• Have all complaints taken seriously and addressed in a timely and confidential manner.

At Wing Woman Plus, all managers, leaders and team members have a responsibility to:

• Set a standard of respect and professionalism in the workplace.
• Take immediate and appropriate action if they witness or are informed about any instances of sexual harassment.
• Ensure all employees are aware of this policy and the reporting procedures.
• Create an environment where employees feel safe to report concerns.

Any employee who feels they have been subjected to sexual harassment, or who witnesses harassment happening to someone else, is encouraged to report the incident as soon as possible. Reports can be made:

• Directly to Lynnette Ellison, Founder: hello@wingwomanplus.co.uk

Wing Woman Plus will ensure all reports are investigated promptly, thoroughly, and confidentially. All employees involved in a complaint will be treated with fairness and respect throughout the investigation.

Upon receiving a complaint, Wing Woman Plus will:

1. Acknowledge receipt of the complaint within 48 hours.
2. Assign a trained and impartial investigator to handle the case.
3. Gather all relevant details through interviews and evidence collection, ensuring confidentiality is maintained at all times.
4. Aim to complete investigations within 14 days, where possible, and provide regular updates to the person who raised the concern.
5. Take appropriate disciplinary action if the investigation confirms that harassment occurred, which may include warnings, suspension, or termination of employment.

In line with the new bill, Wing Woman Plus recognises its duty to protect employees from harassment by third parties (e.g., clients, customers, contractors). If an employee feels they have been harassed by a third party, they should report the incident using the same reporting procedures as outlined above.

The company will investigate such complaints thoroughly and take necessary action, including preventing the third party from continuing contact with employees if necessary.

Retaliation against an individual for reporting sexual harassment or for participating in an investigation is strictly prohibited and will result in disciplinary action. Wing Woman Plus will ensure that no employee is victimised as a result of making a complaint.

Wing Woman Plus is committed to preventing sexual harassment through:

• Regular training and awareness programmes for all employees, including management.
• Clear communication of acceptable behaviour and zero-tolerance towards sexual harassment.
• Encouraging an open dialogue about respectful workplace practices.

This policy will be reviewed annually or in response to any changes in legislation to ensure it remains effective and in compliance with UK law. All employees will be informed of any updates to this policy.

Employees affected by sexual harassment will have access to support services such as:

• Confidential counselling services.
• Adjustments to working arrangements during or after the investigation, if necessary.